Let's get rid of Staff exclusive channels

We were all busy working on WarZ map changes, weren't focused on responding to messages. There is other staff on the TS than our channel.

Sorry.

 

We have several forms of communication where you can ask the staff a question:
- Forums
- Teamspeak
- Slack

You don't need to rely on our specific channel 100% of the time if you have a question. We are busy a lot of the time and cannot answer your questions at lightning speed.

 

You shouldn't be going straight to an admin unless you actually have a severe issue that needs to be worked out that the lower staff cannot handle. All the SMODS+ are very busy working and have little time to respond on TS. You should always be going to the Mods, JMODS, etc. rather than just going straight to SMODS+.

We have other platforms of communication because if 1 staff member can't be on 1 maybe there is one on another that you can get in contact with quickly.

 

Thing is with this, as long as it's not a economical glitch they are not going to do anything about it immedately. If you require a moderators help, please PM them or like you say, find one in TS. You really shouldn't bother admins man soon as they are so busy all the time.

 

As explained above, the higher ups don't have much time to sit around in public channels answering questions. Contact junior mods and global mods first, and only proceed to contacting Smods, admins and coders if normal Mods can't resolve your issue. And if you do contact them, be prepared to wait longer than with mods. Furthermore I think they should keep staff channels, because then the other staff knows where to find them, and they can talk with them without getting disturbed.

 

Questions that do not need an immediate answer should be asked on Slack. You can get a response there from the community as well. Staff only channels are also very important, as we need to utilize them for discussion and decisions.

 

Although I understand that staff members may be busy and were probably dealing with important issues, all staff should go out of their way to answer any and all questions from the community. Regardless of what you are doing, you should always respond to players.

Making good impressions on players is a key aspect in becoming a well-respected staff member.

 

Yes, but a S-mod, coder or admin shouldn't waste their time answering questions that could easily be answered by the moderators.

Then it is better to sit in a staff exclusive channel. They won't get bombarded with questions that the mods can answer, but if there is an issue that a moderator can't solve, a mod can easily get hold of them.

 

- Staff meetings
- Staff Discussion
- Private conversation outside of the Rooms / Jails
- Staff interviews

There are reasons we need these channels. I don't think they will be taken out.

Simply the fact that these channels exist should not factor why these mods aren't responding. They are expected to respond quickly regardless of the channel they're in.

 

The last time I came on Teamspeak, everyone was hiding in their WarZ / Staff channels and I almost had nobody to talk to. Except the Music Bots but they don't have a mic so I couldn't hear them. We should remove the staff channels because we can share our feelings with the staff members as a whole and probably build online relationships of the same sex :3333333333333333