A serious issue..

Is it just me or are /reports ignored a lot..? because why is that when a hacker logs onto kitpvp and is using kill aura or forcefield or EVEN flying does not get banned? just now, someone was on kitpvp (named mma256) for over 20 minutes, just running around and using forcefield very blatantly. I literally sent 10+ /reports and not a single one was answered.

Brawl has 5 SMODS, 15, MODS, and 18 JMODS. why is it that not a single one of them is online to resolve my /support or /reports? why is it that staff have the option to disable seeing /reports? why is it that this is a common occurrence that I find myself angry at the laziness of staff?

This needs to change. oh and this is only most of staff, not all. I would like to gives props to @pumpkinpaw , @0racle , and @Viva for doing their job as staff members.

EDIT: he has now been hacking without a ban for 33 minutes
EDIT: he has now been hacking without a ban for 42 minutes
EDIT: he has now been hacking without a ban for 49 minutes
EDIT: gg brawl, after 50 minutes we took down the hacker

that is all.
-trogs

 

Thank you Turmac, and I understand that you and other staff members have priorities, but with over 30 staff members that can handle the situation, this happens way too often. (In my opinion)

also the hacker is still hacking if you can ban him

 

I recorded and reported somewhere over 80+ hackers last month, and that is not even my job to do. I would bet that my 80 hacker reports surpass at least half of moderators bans last month. and I do (usually) record when I can. I always have Bandicam open.

I appreciate the response, but I must ask; what exactly are EU times? Because when this was all going down, at around 11:00 PM, EST time, it would have been around 4:00-6:00 PM EU time. (times I would think are EU timezone friendly)

In my opinion, it would be cool to have a small rank where you can apply to be a "verified reporter", so if a staff member sees your report they know it is not just a troll report. <--- I might actually make a thread about this, because it is not an awful idea (IMO).

 

When I say 80 hacker reports, I mean 80 were successful. There were well over 100 counting both unsuccessful and successful.

 

I will be reapplying soon, just have to wait a full month first.

When there is a hacker, standard protocol for a JMOD is (if there isn't a mod+ online to contact), to record the hacker, and when you have significant proof of them hacking, kick them for 1 hour. Then with the video recording or evidence of them hacking, you go to a mod+ either in-game, on slack, on forums, or on teamspeak to ban the player (permanently).

I can definitely understand that, but when some of the current staff members (not going to list names), are very rarely benefiting Brawl, they should be either given a warning, put on temporary suspension, or demoted.

 

Kit had an update recently, and I personally have noticed a lot less hackers trafficking to the server. Most staff say that there is usually a report every 3-4 minutes.
Also I talked to @sportyman56 at around I think like 10am EST, and he said he was the only builder+ online.


come back to ww doe plz?