Make JMod/Mod Handbooks Public

I see some staff members get blamed for enforcing the protocol they have to enforce, which seems unfair to me. If the protocol was public knowledge, people would stop complaining at JMods and Mods who may not even agree with the protocol, and start complaining about the protocol instead. It'd provide more feedback on how rule breakers get managed as well, since the only people who know these protocols are staff members, and they are not the ones who are on the receiving end of the protocol.

 

Not necessarily. The amount of time you get muted/banned for from the /warn system has already been made public.

 

Being able to see more about how a staff member is supposed to deal with things, as well as the specific examples of what "disrespect" is (not many people know that just saying someone else is stupid is a punishable offence) means staff members will get less criticism based on how they deal with rule breakers and how extreme they are when they decide if something breaks the rules or not. Rules and protocol are supposed to be in place to make it better for the community, and its hard to tell if they are good enough if the people who are subject to these protocols don't actually know what they are in detail.

The mod handbook would have some useful things about how appeals are handled. Like, there's protocol in place (although I'm not sure if its actually written down in the handbook) where mods aren't supposed to unban players from autobans when they ask; they should have to appeal. When I first heard about this I enforced it, and some people complained at me when I didn't unban them right away and told them to appeal. Since not many players would know this (most staff members ignore this protocol anyways), it would allow players to actually give feedback on this.

 

Well, if someone posted a full message in caps and got reported, they wouldn't be muted for it. Full caps must be at least 3 separate messages of full caps for someone to get warned from a report from it. Things like this which would give players more knowledge about how rule breakers are dealt with, so if there's something which is way too extreme or that the majority of the community disagrees with, people will be able to give feedback on it and change it.

Examples of things such as disrespect (these examples should act as guidelines that staff should follow) would be useful for people to know, so they know "how far" is considered disrespectful here. Keep in mind in some places, I could make extremely 'dark' jokes which are essentially just racist and people are fine with it, whereas in other places (such as Brawl) saying "fat head" is counted as disrespect.

Perhaps giving out the entire handbook could cause some issues, but an edited version which just allows players to have more of an insight on exactly what the rules are and how they're dealt with would be a nice change.