How the staff could be better?

I definitely agree with what you are saying. Staff sometimes need to have fun, and enjoy the games as much as we do.

 

I can see why you say this, and I understand that, but there's no way we can force moderators to change their personalities. Sure a staff member who is more engaging with the community is a good perk, but that is part of their personality. I've seen most staff members on their light-hearted side, but we cannot force it out of them. Some of them choose to be more calm.

 

Wot? U think that we're immature? Well, I am just so offended at that! I might just have to start being serious! dun dun dun :V jk m8

 

Reverse psychology. The perfect move.

 

That's something that I enjoy doing as a staff member, chilling with players and having fun but still doing my job.

 

I expend all my immaturity on a different server, where I can do almost anything I want without worrying about my image to the community.

Also,
ßØß

 

when I was staff, I did all of this c:
#bemorelikechopo

All the staff are doing a fantastic job, though. There's no denying that.

 

Imagine a volunteer fire department with no budget volunteering to put out fires without equipment...the fire fighters do the best they can with the resources they have.

I think the Mods are doing the best they can with the resources and team they have.

Now if the conversation were metrics based like there are too few people qualified to be Mods and thus a shortage of them. Then, that is something that could be addressed.

Focus on the root cause of your issue.

 

Most staff tend to ignore most questions via chat and Teamspeak, the great and mighty Putty told me that its better to start a conversation over the forums because theyre most likely to read it there.

 

I wouldn't exactly say immature but agreed.

 

You think i'm too serious?!
You obviously haven't seen me in public channels.

Will take into account.

 

Some mods may be naturally more serious. Got a problem with that?

 

We do not ignore those questions on purpose, we might just be AFK, extremly busy, etc.
Sending a PM on the forums is the best way because the staff member will get a alert for it and can read it whenever he/she got time.

As stated above, some staff members are more serious, while others like to screw around. Its great if a staff member is able to screw around with players BUT at the same time, can also enforce rules and warn, punish and mute if necessary.
Personally I consider it quite hard to punish or warn someone I was just joking around with, so I mostly talk to players I can trust to be mature.
If a staff member is able to figure out a good balance between joking and moderating, great, but we can not force staff members to change their personality.

 

If we could brainwash staff members to change their personalities.....(Evil snicker). Wise advice, it is difficult to change how people are. If interacting were the root cause of all these issues then I would use this tool with the staff.
Ask them why they can't interact (at least 5x) with players. It will help to get down to the root issue.

Perhaps they have too many things on their plate, need more training, or were just totally unaware of how large an impact this was.

Evil

 

I don't think immature is the right word. Many people, like me, see the word immature as a flamer or a disrespectful person. Yes, I can make jokes with you guys and have fun. Immature has more of a negative connotation behind it. But thank you! I understood what you were trying to say xD. All moderators have different personalities and ways of approach when it comes to moderating, I feel that they are all great moderators. As lord stated, when you message mods on team speak, some might be afk or trying to deal with another task at hand.

 

I have a GREAT suggestion: how about telling us when War 2.0 is coming out?

 

Moderating and having fun is what I love to do. I’m sure thats also what most of our other mods do to though. We all just some times handle situations differently.