Temporary Downtime

Does this mean anything is getting reset? like money or stuff?

 

What are you fixing? ;3

 

It's about d@mn time

 

ok ty ryan

I was going to say that staff fixed wild west but nooooo, it crashed, AGAIN....

 

UPDATE (4/10/2016, 1:00AM EST):

@NomNuggetNom and myself have done a significant amount of diagnosis on WildWest and have concluded that for some reason chunk unloading/loading isn't happening the way it should be. We think it is because that WildWest is running a 12k x 18k map. The server will remain down because we'd rather keep it down than have it up for 30minutes before it inevitably crashes and people complain about losing progress.

 

Rekt @Lord_Roke told ya it whas 15k x 15k
But on topic, whatever is Done I appreciate it being worked on, keep up the good work!

 

This is the southeast corner of the map and this is the northwest corner. Please look at the coordinates, the map is in fact 12k x 18k.
Now back to topic.

 

Have you looked into the possibility that extra resources are being devoted to the glitched Horse copies that have suddenly been Respawning each time the server reboots? https://www.brawl.com/threads/56132/

Prior to the short, ~hour downtime on I want to say Thursday or Friday, 4/8 or 4/9, There was a Wild Horse that I could always count on being in one place upon Restart. Now, that wild horse is gone, But every Restart since that downtime, I had two glitched copies of my premium Tank horse spawn right outside my house, and other players have been reporting new glitched Horse copies too.

http://imgur.com/5BUDYzx

edit: The timing of the sudden increased lag and the horse copies matched, thats why I brought it to your attention. Best of luck fixing the server in a timely fashion.

 

Thank you staff for helping make the server run!
Much appreciated!~

 

It was because chunks were being saved to the actual region files rather than temporarily being saved in memory. In other words, we fixed that glitch and it really had nothing to do with out issue because it happens with and without the horse dupe glitch

 

@Mario will it be on today or do you not know yet?

 

Update (4/10/2016) 10:36PM EST:

We found that the issue is that chunks are never unloading naturally. I can quickly explain to you why this is bad:
- Memory issues, if chunks are never unloading then the server will crash due to an OOM resulting in players losing progress
- Really low uptime, the server can literally only be up for around 20-30minutes before it crashes due to having no memory

We're working very hard to trying to fix this problem and we will hopefully have it up as soon as possible.

Other Q/A:

Q: What about my premium rank on WildWest?
A: We will restore the days you lost for how long the server has been down

Q: When will WildWest be back up?
A: We do not know, it's very frustrating having to go through the code of craftbukkit and having to dissect everything to find a solution.

Q: How come this doesn't happen on other Brawl servers?
A: The WildWest map is literally 10x the size of every other map we have on our network. As a result, it becomes open for more chunks to be loaded -> crashing

 

The server is down still, its noon (Eastern US) Monday, after the server was down for much of Saturday and all of Sunday.

With this extended outage it feels like Wild West is being sidelined for other projects, whether that is the reality or not. It would be nice to have an older, working build up and running while the devs try to optimize whatever new things they are doing. Even if a Staff has to restart the server every few hours.

At the very least, the lack of an ETA and information in general is frustrating.
With a 3-day outage like this, Wild West is effectively still a server in Beta, but its being marketed as a server that is post-beta...

 

Learn some patience young one. Even servers years out of beta have problems that sideline them for a couple days.