roles of staff members (what you signed up for)

I’m getting the impression that most of your frustration is towards the moderators when I believe it should be more towards the management of staff on brawl.



Moderators can’t be online every single hour of the day and out of 29 total moderators, there are bound to be open slots of the day where moderation can’t be covered and I believe that’s an issue staff management should look at and work to fix.



I’d imagine in-game reports get spammed quite often especially with more false reports than those of correct reports, but I’d be speculating at this point. Although I feel it’s a moderator’s job to ensure the server in it’s entirety is functioning to a level of satisfaction, they should also be allowed to enjoy themselves playing games too. I do again blame staff management for this, because with the current amount of active moderators, moderators barely get the opportunity to enjoy games if there aren’t other members of staff moderating thus leaving some of the current moderators to make the unfortunate decision of ignoring reports.



I do encourage you to record, upload, and report cheaters via the website though. I’ve made a change at the beginning of the year that I was sick and tired of the cheaters who got auto-banned, came on the next day to ruin my fun, then the cycle repeating for several weeks before they finally got banned. I record and report several times a day and my reports are almost always checked and completed within hours rather than hoping someone will answer your in-game report.



As for moderators supposedly ignoring servers they didn’t sign up for, I believe has to do with what I said previously; moderators being able to enjoy themselves too, but there could also be the possibility that a moderator doesn’t know the game mechanics of a certain server. For example, a KitBrawl moderator not knowing that the Soldier class in CTF has the ability to “wall-climb” which might look like flying to the kitbrawl moderator, and vice versa with KitBrawl kits for a CTF moderator. Although I generally believe most moderators know the mechanics for each game-mode, they should take it upon themselves to learn about a game-mode so they could further help that server should a report come from that server.



I do agree with some of the points of what you said, but I personally blame staff management and would hold them accountable rather than the moderators individually.



I would like to take this opportunity to praise @JayOG and @Chilled_67 though because I do see them a lot and I appreciate all they do.

 

Lmao you don't even have a life, that's an L

 

With Matt gone there are as far as I know no Singapore-timezone mods around. This also goes for Russia - most cheaters are on and active during EU times.
Currently, staff management has woken up with the demotion of many inactive mods, forcing the others into activity, so to say. This means that they will spend more time boosting their in-game time, which I can understand. As @FlagRecovered said, however, some mods just don't know certain gamemodes ( for instance: I was banned on an alt after using Anchor in HG (which makes you take and deal no knockback)). I would honestly stay away from WarZ reports because I'm clueless about the gamemode and I can respect it if others feel the same about other games (such as HG or CTF or what have you).

 

Thanks brother, means a lot!

 

I always see anon going for reports when hes on, even if he's in the middle of something. Tbh, and I mean this with no flame or disrespect towards the staff, I see a noticeable difference between new staff and the older staff. Its not experience or anything, but to my observations the old staff just seem more serious about their role and follow the rules more seriously. This isn't particularly true for everyone though, but in a lot of cases it's what I'm seeing. I'm not sure if things are just less strict now or what but I do agree with you on this point.

 

That’s why I like the hack quiz’s questions. There are several videos that focus on aspects from other gamemodes that can be perceived as hacks (like HG/CTF kits that give you abilities). Therefore making sure before promoting people they wouldn’t make mistakes on other gamemodes they’re not as familiar with.

 

You can‘t expect a WarZ player or something to know all 120+ HG kits or whatever

 

RECORD AND REPORT.
Yeah, ^ most of my chat moderating and bans come from reports.
We are all volunteers, please stop acting like it is our duty to serve you 24/7 365 days a year. You are right, we did apply to help moderate but if no one is online there is a chance staff will still be looking at reports. If you care so much you can record the hackers (thank you sm @FlagRecovered) and do your part in getting problems resolved in the community!

 

If none of us are online and you need something done would you expect someone to go out of their way to serve you as a volunteer? We do our best and we will get what you want done faster if you record and report.

 

Maybe making staff stats (Playtime, Number of Bans/Warnings/Kicks/Mutes ETC (Monthly) would make staff contribute more on the server.

Of course when we're online we should deal with reports and when I'm online when other staff are, I see most of the staff going for the reports to be fair.

Of course on occasion there will be times where there's no staff members online. I feel like the only way to counter this would to introduce more staff members, but there's not always valid applicants. I think that the requirements could be lowered, but not to the extreme. (E.G - Don't deny because of TS activity).

Overall, of course staff should respond to reports, and in my experiences they do. But a staff member may be AFK so may not be able to respond to a report.

 

Disagree. Anyone can meet the requirements if they try/really want to. All that is required to be a jmod is 1) active ingame and on forums and 2) a maturity level greater than a 5 year old. Sure 95% of apps are denied but most people who apply are little kids or internet bots who don't even bother to read the requirements - let alone meet them. There have been 12 year olds who have applied, met every requirement and gone on to be great jmods/mods. It is possible

The problem, imo, is that apps are taking way too damn long to accept or deny. This has been a problem for months and it needs to be resolved. It should not take 20 days let alone 40 or 70 - the record, set by @TheTitaniumTitan) to come to a decision on someone's app. That discourages more people from applying because they don't want to wait forever when they are overqualified (@MoistMayonnaise - took 60 days for him to be accepted with 90% +1's) and almost as long when they are obviously unfit (one app, with 96% -1's, made by someone with low ingame and forum activity, took 2 weeks to deny). And for all we know some problem could come up during that period that has nothing to do with Brawl which forces the applicant to leave, either drawing out the process for another month or resulting in withdrawal of the app

I'd also like to mention that @Unifier was denied on his last app for ts activity after waiting almost 30 days. The CTF community never uses ts3, ever - even the CTF staff do not use it. So as far as "lowering the requirements" goes it would be nice if we could stop pretending that afk'ing in ts3 is somehow a good use of time and judge applicants on merits that actually matter

 

You've brought up the TS thing and that was what I was referring to. As of now we don't have somebody whose role it is specifically to accept / deny applications. That was Cuddled's job and I feel like we're not promoting because she may return. I can't see how promoting somebody to that role could hurt in any way. If Cuddled then returns then there would be 2 people for that role which would mean that they could discuss potential candidates and hand-pick applicats if needed.

 

Yeah let's just fire every moderator that does not care enough.

That will totally give us more moderators to ban the hackers.

 

Enough of the salt. You've made your point, people have taken it to heart but there is no need to be overtly obnoxious about it.
You legitimately cannot expect each and every mod to know every tiny bit of arcane wisdom about each gamemode. And honestly, so what? If you don't have enough staff for a server isn't that saying something about the server in a way?

And also, yeah lol I'm sure there are a few mods who AFK now and then (@SoCool21 bad mod afk'er!!1!!!1!2!1!) - but that discourages cheaters a bit more than you'd think. Considering that you're ex-staff yourself I honestly wish you'd behave with a tiny smidgen of respect towards a position you once held.
You have good things to say, but there's no need to be downright toxic about it. Just PM Roke, Putty, or Eil (give that man admin already).